Media

The Call Centre, Contact Centre and Business Process Outsourcing industry is growing at a phenomenal pace throughout Africa. The Contact Industry Hub reaches to the very heart of the all-African industry without national or regional bias. The Hub’s mission is to convey relevant news and information about trends, strategies, operations, technologies and services and to link readers with valuable industry-related resources throughout the world.


C3Africa builds new Public Sector database
We have teamed with business-to-business database specialists to dramatically widen the reach of our contact centre and vendor databases by starting a project to build a unique and comprehensive database of public sector contact centres, using a core of over 700 government entities and 11,000 decision makers as the source. This project is scheduled for completion by the end of Q1 09.